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Strong together

No one had counted on the months we have had and the months ahead. We cannot of course tell you what the future will look like. We do know that many of us are ready for a nice holiday, a nice weekend away, to relax with the family or just the two of us. That is why we are doing everything we can to receive you and your loved ones safe and sound again in Hotel Horst. In doing so, we take your well-being, as well as the well-being of our employees, into account.

What can you expect from us?

  • If you have a mild cold (sneezing, sore throat, runny nose, slight coughing) or a fever, we stay home.
  • We keep a distance of 1.5 metres, do not shake hands and call each other to account if this does not happen.
  • We ask you for a valid QR code or test certificate when you want to use our facilities such as the restaurant.
  • We wash our hands regularly, cough and sneeze on the inside of our elbow and use paper tissues to blow our nose.
  • It is compulsory to wear a mouth mask in public areas, when not seated at a table. If you are not permitted to wear a mouth mask for medical reasons, we would ask you to wear a face shield.
  • In order to guarantee the safety and health of our staff and guests, the instructions of the hotel management must be followed at all times.
  • Everyone works with their own cleaning products or materials. After use, we leave these neat and tidy for our colleagues.
  • Cleaning the room and/or repairing a technical defect is only allowed when the guest is not present in the room.
  • It is not allowed to use the lift with more than one family.
  • In order to inform guests clearly, flyers with all information regarding the guidelines have been put up at certain points in the hotel.
  • Disinfection points have been placed at various points in the hotel (lobby, lift, etc.). This allows both employees and guests to disinfect their hands.
  • Public areas: extra rounds are made by our morning and evening shift to clean all touch points in the lift and toilets. This will be done several times a day.
  • We ask our guests to pay contactless as much as possible. Should a guest nevertheless come into contact with the terminal, we will disinfect it after each contact.
  • At the reception you are expected to keep 1.5 metres distance.

 

We would like to let you know that we are open to suggestions and requests from guests regarding safety. Do you have questions for us? We are always there for you. You will find our contact details here. We hope to welcome you soon in all health.

Sincerely,

Team Parkhotel Horst